Refund policy

Returns & Exchanges

We currently do not accept returns or exchanges. 

If something shows up damaged, we of course will exchange the product. Just let us know within 7 days of delivery.

Return Shipping

Customers are not responsible for return shipping costs. 

To begin an exchange on a damaged item, please contact us at shenaelosttheplot@gmail.com with your order number and we’ll guide you through next steps. Please do not ship items to us without being approved; those exchanges will not be processed. 

Final Sale

All items are final sale.

Return Condition

Returned items must be unworn, unwashed, and in original condition with any applicable tags or packaging intact. 

Thanks for shopping with us — and for being the kind of person who reads return policies. That level of commitment deserves respect.